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FREE WORLDWIDE SHIPPING OVER £100

Delivery

Postage charges:

  • UK £4.00
  • Europe £10.00
  • Rest of World £14.00
  • Worldwide shipping is FREE on all orders over £100.00, no code, the offer is applied automatically.

Processing:

Ready to ship:

  • Orders entirely consisting of ready to ship items will be processed & posted within 1 - 5 business days from the date of purchase.

Handmade by My Retro Closet:

  • All items from the Handmade by My Retro Closet range are hand made to order by me in my home studio in the UK.
  • Orders are added to a queue, and made accordingly by date.
  • Orders may take anywhere between 2 to 6 weeks before shipping, depending where your order stands. In busy periods such as Christmas, sales & Valentine's Day expect your handmade order to take the full 6 weeks.
  • If you want to know the status of your handmade order, please contact me with your order number & name and I will get back to you as soon as possible.
  • You will receive a confirmation email & tracking number when your order has been shipped.
  • Orders consisting of a mixture of handmade and branded items will be subject to the potential 2 to 6 weeks waiting period.

 

Delivery:

I only offer one option of postage for within the UK & abroad. I believe these are the most secure and efficient services suited to my customers.

  • Within the UK: Royal Mail 1st Class Signed For.
  • Outside of the UK: Royal Mail International Tracked & Signed For.
  • All orders will receive a unique barcode which can be tracked through the Royal Mail website. You'll receive this when your order is fulfilled.

 

International orders:

  • You will be responsible for all customs duties or tariffs incurred in the country to which the products are shipped.
  • Your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country.
  • cannot guarantee how long a package will take to arrive.
  • No packages will be marked as 'Gift'.
  • By purchasing from My Retro Closet, you agree to this. 

 

Delivery times:

  • Royal Mail First Class Mail aims to deliver items within 1-3 working days in the UK.
  • 3–5 working days in Europe
  • 7–14 working days in the USA and Canada
  • 6–12 working days elsewhere.

Please note that I cannot guarantee how long a package will take to arrive; the postal services in the UK and abroad may be affected by circumstances beyond my control, e.g. weather, strikes and national holidays.

 

Packaging information:

  • Packaging is discreet without any branding or logo, but our purple parcels are becoming a recognisable trait! Inside, your purchase will be lovingly wrapped with our signature lilac tissue paper and branded stickers, along with occasional promotional codes and sneak previews of future products or information.
  • All orders delivered outside the EU require a customs declaration form when posting which, legally, needs to include a description of the goods inside.
  • No items include prices. 

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